If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use
- To initiate a return or exchange, please complete the following steps:
- Login to your Account Page using your email address/password or order information.
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
- Customer is responsible for any shipping fees.
- Customer is responsible for a 5% restocking fee.
- All items are shipped with full insurance so any lost or damaged products will be replaced. Customer must file a claim with the shipper to initiate a new shipment.
